The glossary

Social Media Marketing (SMM)

Social media marketing: using social platforms to reach people through content, community activity and advertising.

Social media marketing: using social platforms to reach people through content, community activity and advertising.

A practical example

A business shares useful demonstrations and evaluates the enquiries or purchases associated with its activity.

What to watch for

Reach and engagement are intermediate measures. Choose objectives and consent-aware measurement before treating social activity as a sales result.

Explore Social Media Optimisation (SMO) and User-Generated Content (UGC). See how this fits into Meta advertising.